Refund policy

Return and Refund Policy

Our products are made to order. Please review product details and size charts before purchasing.

Returns and Exchanges
We do not accept returns or exchanges for changes of mind or incorrectly selected sizes or colors, except where required by applicable law.

Damaged, Defective, or Incorrect Items
If your order arrives damaged, has a manufacturing defect, or contains an incorrect item, contact us promptly through our store’s Contact page. Please report issues within 30 days of delivery and include your order number and a description of the problem. We may request clear photos of the item, packaging, and affected area.

After reviewing the issue, we will arrange an appropriate replacement or refund for eligible items at no additional cost. Please contact us before sending anything back.

Refunds
Approved refunds are issued to the original payment method. Your bank or payment provider may require additional time to process the refund.

Order Changes and Cancellations
Contact us as soon as possible to request a change or cancellation. Once production begins, changes or cancellations may not be possible.

Delivery Problems
If your order has not arrived or tracking shows a delivery problem, contact us promptly so we can investigate with our fulfillment partner.

Your Rights
This policy does not limit any rights or remedies available under applicable consumer protection laws.